Shipping Policy

配送政策

一、出貨時間
訂單成立並完成付款後，本公司將於處理完成後安排出貨。
現貨商品通常於 1–5 個工作天內出貨（不含例假日與國定假日）。
預購商品依商品頁標示之預計出貨時間為準。
如遇節慶、促銷期間或物流高峰，出貨時間可能延遲。

二、配送方式
本網站提供以下配送方式：

宅配物流
超商取貨

配送方式以結帳頁面顯示為準。

三、運費說明
運費計算方式依訂單金額、配送地區及活動優惠而定
滿額免運活動依網站公告與結帳頁面顯示為準

四、配送時間
台灣本島：出貨後約 1–3 個工作天送達
離島地區：約 2–5 個工作天
實際配送時間以物流業者為準，如遇節慶、促銷期間或物流高峰，配達時間可能延遲。

五、預購與合併出貨
現貨與預購商品如同一訂單，原則上將於預購商品到貨後一併出貨。
若需拆單出貨，可能產生額外運費，依實際情況另行通知。

六、配送風險與責任
商品出貨後，運送風險由物流業者承擔。
如包裹遺失、損壞或延誤，將協助您與物流業者進行後續處理。
收件人資訊填寫錯誤所導致之延誤或損失，由消費者自行負責。

七、無法配送情況
如遇以下情況，本公司保留延遲或取消出貨之權利：

收件資料不完整或錯誤
付款未完成或異常
商品缺貨或供應中斷
天災或不可抗力因素

八、配送完成定義
宅配：以簽收紀錄為準
超商取貨：以門市簽收紀錄為準
配送完成後，即視為商品已交付。

九、其他說明
本公司保留變更物流方式及配送規則之權利
最新配送資訊以網站公告為準

Shipping Policy

1. Processing Time
Orders will be processed and shipped after payment is completed.
In-stock items are typically shipped within 1–5 business days (excluding weekends and public holidays).
Pre-order items will be shipped according to the estimated delivery time stated on the product page.
Shipping may be delayed during holidays, promotional periods, or peak logistics seasons.

2. Shipping Methods
We offer the following shipping methods:

Home delivery (courier service)
Convenience store pickup

Available shipping options are subject to the checkout page.

3. Shipping Fees
Shipping fees are calculated based on order amount, delivery destination, and promotional campaigns.
Free shipping promotions, if applicable, are subject to the website announcement and checkout page display.

4. Delivery Time
Taiwan (Mainland): approximately 1–3 business days after shipment
Outlying islands: approximately 2–5 business days

Actual delivery time depends on the logistics provider. Delivery may be delayed during holidays, promotional periods, or peak seasons.

5. Pre-Orders & Combined Shipping
If an order contains both in-stock and pre-order items, the entire order will be shipped together once the pre-order items are available, unless otherwise stated.
If split shipments are requested or required, additional shipping fees may apply and will be notified accordingly.

6. Shipping Risk & Responsibility
Once the order has been shipped, the shipping risk is assumed by the logistics provider.
In the event of loss, damage, or delay, we will assist you in contacting the logistics provider for follow-up.
Customers are responsible for any delays or losses caused by incorrect shipping information provided.

7. Non-Deliverable Situations
We reserve the right to delay or cancel shipments under the following circumstances:

Incomplete or incorrect shipping information
Payment not completed or abnormal transaction status
Product out of stock or supply interruption
Natural disasters or force majeure events

8. Delivery Completion Definition
Home delivery: delivery is considered completed upon signed receipt
Convenience store pickup: delivery is considered completed upon store pickup confirmation

Once delivery is completed, the product is deemed successfully delivered.

9. Other Terms
We reserve the right to modify shipping methods and delivery policies at any time.
The latest shipping information will be published on the website.